How it works
From enquiry to a lead you can call
Every enquiry gets a reply in seconds. It answers your questions. You receive a lead with a priority and the full conversation. You only pay when the lead is complete.
In short
Six steps, from the first message to a call. You pay only when the lead completes.
The flow at a glance
The six steps
1. Enquiry arrives
Someone messages you on your website or from an ad. The chat opens instantly, in the language they are using.
2. Chat replies in seconds
No queue, no auto-reply. The chat starts the conversation straight away, at any hour.
3. Your questions, in your order
The chat asks your specific questions. If an answer makes a later question unnecessary, that question is skipped. A prospect who says "no rush" is never asked for a start date.
4. Contact details checked as given
Phone numbers and email addresses are validated while the person is still there to correct mistakes.
5. Scored and prioritised
Every completed lead gets a score and a priority — Low, Medium, High, or Very High — so your team knows who to call first.
6. Handed over, with the full conversation
The completed lead arrives by email and on your dashboard, with every answer and the full conversation. You only pay when it is complete.
See the flow on your own enquiries
Run a test enquiry through the live demo, or contact us and we will walk through it with you.